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Built for the GDPR.

Frachta is an EU-built platform. This page summarises our GDPR commitments, your rights, and how to exercise them.

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  1. 01 · Our commitment
  2. 02 · Legal bases we rely on
  3. 03 · Your rights
  4. 04 · How to exercise your rights
  5. 05 · Data Protection Officer
  6. 06 · International data transfers
  7. 07 · Data breach procedure
  8. 08 · Supervisory authority
  9. 09 · Data processing agreements
  10. 10 · Contact
Last updated · 23 July 2026Version 1.0 — draftApplies to · frachta.lv
// Summary page — the detailed statements live in the Privacy Policy and the Data Processing Agreement. Review with counsel before relying on it.

01Our commitment

Frachta is designed with privacy by default. The platform is operated by SIA "HEIDA LTD" in Rīga, data is hosted in the EU, and processing follows Regulation (EU) 2016/679 (the GDPR).

02Legal bases we rely on

We process personal data on the bases of contract, legal obligation, legitimate interests and, where required, consent — as detailed in our Privacy Policy.

03Your rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

04How to exercise your rights

Email privacy@frachta.lv with your request. We respond within one month, as required by the GDPR, and may ask you to verify your identity.

05Data Protection Officer

Your point of contact for all data-protection matters is privacy@frachta.lv.

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If a DPO is formally appointed, name them here with direct contact details; otherwise confirm with counsel that Art. 37 GDPR does not require one at the current scale.

06International data transfers

Where data must leave the EEA, we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.

07Data breach procedure

We maintain an incident-response process and will notify the supervisory authority within 72 hours and affected individuals where legally required, without undue delay.

08Supervisory authority

You may lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija) or your local EU supervisory authority.

09Data processing agreements

For data your company controls — partners, orders, invoices, bank statements — Frachta acts as a processor under a Data Processing Agreement, which includes our subprocessor list. Request a countersigned copy at privacy@frachta.lv.

10Contact

Questions about this page? Write to privacy@frachta.lv. Related documents: Privacy Policy, Terms & Conditions, Cookie Policy and the Data Processing Agreement.