Frachta Connect API terms

01What the API is for#

The Frachta Connect API (the API) lets your company's own systems work with Frachta automatically. They use an API key instead of a person signing in.

Use the API only for your company's own business on Frachta, that is, for:

• your own loads and truck offers on the freight exchange;
• your own deals, orders and invoices.

A key can do only what it was given access to when it was created, and never more than the person who created it may do in Frachta. The Terms & Conditions forbid automated access without our prior written consent. These terms give that consent, for access through the API only.

02Your keys#

An API key is a secret, like a password. Keep it in a secure place, such as your system's secret store. Never put it in emails, chats, support tickets, public code or web pages.

Your company is responsible for all use of its keys, whoever uses them.

We show a key only once, when it is created. We keep only a value derived from the key, so we cannot show it to you again.

If a key may have leaked, revoke it at once in Account → Integrations and create a new one. If you think someone has misused a key, tell us at support@frachta.lv.

03Limits#

The API has limits so that the platform stays fast and fair for everyone. They include:

• how many requests a key may make per minute;
• how many new loads and truck offers your company may post through the API per day.

The current limits are published in the developer documentation on the platform. A daily limit is never higher than your plan allows. We may change the limits. We announce each change in the developer documentation before it takes effect.

04What you must not do#

You must not use the API to:

• scrape or copy other companies' data;
• post loads or truck offers that you do not actually have;
• send automated offers in bulk, or any other spam;
• circumvent the limits, for example by spreading requests across several keys.

The rules on prohibited use in the Terms & Conditions apply to the API as well.

05Suspending and revoking keys#

We may suspend or revoke a key if it is used in breach of these terms or of the Terms & Conditions, or if it creates a security risk, for example because it appears to have leaked.

Where possible, we tell you before we act. If we must act at once, for example to stop an attack, we tell you afterwards and explain why.

A key also stops working when it expires, when the person who created it leaves your company or loses the permissions the key needs, and while your company is not verified.

06Changes to the API#

The API is versioned. The current version is v1, and its addresses contain /v1.

Within a version, we may add features without notice, for example new fields or new endpoints. Build your systems so that they ignore fields they do not recognise.

We announce a breaking change — one that can stop a working integration — in the developer documentation at least 60 days before it takes effect. If a security problem forces a faster change, we give as much notice as we can.

07These terms and the Terms & Conditions#

These API terms are part of the Terms & Conditions and add to them. If the two conflict, the Terms & Conditions prevail.

You accept these terms when you create a key. We may change them in the same way as the Terms & Conditions.

These terms are published in English and in translation. If a translation differs from the English text, the English text prevails.

08Contact#

Questions about the API or these terms? Write to support@frachta.lv. The platform is operated by SIA "HEIDA LTD", registration No. 40203741048, VAT No. LV40203741048, Spāres iela 3A, Rīga, LV-1002, Latvia.