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Tip5 hours ago

Why issued invoices in Frachta can't be edited

Frachta locks issued invoices so mistakes are fixed with a credit note, not silent edits.

Once you issue an invoice in Frachta, it stays exactly as it was created, so your numbering and audit trail always match what your customers and accountant see. This matters most when tax authorities or freight partners ask questions about a specific invoice number months later. Instead of editing figures after the fact, you either remove an invoice before it's sent or balance it out afterward with a credit note.

Open /tms/invoices to see the full list of documents you've issued. If an invoice hasn't gone out yet and you spot an error, you can delete it directly from that list, and the number is simply freed up without leaving a gap in your story. This is the moment to catch a wrong rate, a missing reference, or a client mix-up before the paperwork ever reaches anyone else.

Once an invoice has been sent, or once it has been paid, deleting it is no longer an option, and rightly so. At that point the invoice belongs to a chain that other parties, and sometimes tax authorities, already know about. Instead, you create a credit note against it, which corrects the amount or details while keeping the original document, and its number, exactly where it was issued.

This way your invoice sequence never has unexplained holes, and no one ever has to wonder whether a document was silently changed after being sent to a customer. If a mistake is found weeks later, in the middle of a busy season or during a client dispute, you're not scrambling to retype an old invoice or hoping no one notices a discrepancy. You just issue a credit note, keep working, and let the record speak for itself when someone eventually checks it.

Source: Frachta

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